Terms of Service

1. Services

Braxton & Co. provides:

• • Reputation intelligence
• • Media monitoring
• • Crisis advisory
• • Narrative analysis

We provide strategic insights, not guarantees.

2. No Professional Advice

We do not provide:

• • Legal advice
• • Financial or investment advice
• • Medical advice
• • Regulatory or compliance advice

Clients must consult licensed professionals.

3. No Guarantee of Outcome

Public opinion, media coverage, and crises are unpredictable. Braxton & Co. makes no warranty that any outcome will occur.

4. Client Responsibility

Clients are solely responsible for:

• • Their statements
• • Their actions
• • Their compliance with law
• • Their reputation

5. Data & Intelligence Limitations

Our services rely on:

• • Third-party data
• • Public sources
• • Algorithms

They may contain:

• • Errors
• • Omissions
• • Delays
• • False or misleading content

You agree not to treat our output as definitive fact.

6. Lawful Use Only

Clients confirm that:

• • They have legal right to provide all data
• • They will not use our services for illegal surveillance, harassment, or deception

7. High-Risk Client Clause

We may refuse, suspend, or terminate any engagement if:

• • Client conduct is illegal
• • Client creates excessive legal or reputational risk
• • Cooperation would harm Braxton & Co.

8. Confidentiality

We treat client data as confidential but are not responsible for:

• • Public information
• • Third-party leaks
• • Client disclosures

9. Limitation of Liability

To the fullest extent allowed by law:

• • We are not liable for indirect, incidental, or reputational damages
• • Our total liability is capped at fees paid in the prior 3 months

10. Indemnification

You agree to defend and indemnify Braxton & Co. from any claim arising from:

• • Your conduct
• • Your data
• • Your crisis
• • Your public communications

11. Subpoenas & Legal Process

We may comply with subpoenas, court orders, and law enforcement requests without notice.

12. Governing Law

Louisiana law governs these Terms.

13. Venue

All disputes shall be resolved exclusively in courts located in Louisiana.